Run group tours smoothly
Plan tours in the web platform. Coordinate guests through the mobile app. Engage partners at the right place and time.
TraveLinker combines web-based tour management with a mobile app for guests and guides — helping travel agencies run tours with clearer communication, smoother coordination, and richer on-location experiences.
Group tours are live operations — but most tools are not built for that.
Travel agencies often prepare tour programs in documents, communicate through chat groups, and rely heavily on the guide during execution. As group size grows, coordination becomes harder. Guests miss messages. Guides repeat the same instructions many times. Agencies have limited visibility once the tour is on the road. Partners have no structured way to engage guests at the right moment.
TraveLinker turns the tour program into a live coordination flow.
One platform for the whole tour journey
TraveLinker connects the people and information involved in a group tour: travel agencies, guides, guests, and partners.
Operate tours more professionally and consistently.
Keep every guest informed and safe.
Feel informed, guided, and supported throughout the journey.
Engage guests when they are actually on location.
TraveLinker helps travel agencies turn static itineraries into live, guided travel experiences — connecting guests, guides, agencies, and partners throughout the tour.
How TraveLinker works
Plan the tour in the web platform
Create and manage tour programs, events, guest groups, guide assignments, media, messages, evaluations, quizzes, and partner content from a centralized web-based backend.
Guide the group through the mobile app
Tour guides use the TraveLinker mobile app to send announcements, urgent alerts, presence checks, meeting point updates, and event-based instructions during the journey.
Support guests at every step
Guests receive the right information at the right time: today's schedule, next meeting point, guide messages, venue maps, emergency support options, activities, quizzes, and feedback forms.
Engage partners in context
Selected partners such as resorts, restaurants, attractions, or shopping venues can provide useful information directly inside the tour experience — maps, menus, activities, welcome messages, and special offers.
Built for real tour operations
Smart Tour Events
Structure the journey around real operational moments — departures, check-ins, sightseeing, meals, free time, partner visits, and final feedback. Each event includes time, location, media, reminders, maps, and guest instructions.
Guide Announcements & Alerts
Guides reach guests quickly with structured messages designed for tour operations. Normal announcements for general updates; urgent alerts for departure changes, meeting point shifts, or safety instructions.
Presence Check Before Departure
Before the group moves, the guide sends a presence request. Guests confirm they are present, delayed, or arriving shortly — with optional location sharing to help identify who may need assistance.
Interactive Venue Explorer
When guests arrive at a partner location, they access a dedicated Explorer page — with a welcome message, interactive map, menus, services, activities, offers, safety information, and meeting point details.
Guest Support & Contact
Guests can quickly access support when lost, delayed, or in need of help — guide contact, call, chat, location sharing, and relevant emergency information, all from one place.
Quizzes & Engagement
Add fun, educational, or promotional activities to the tour experience. Quizzes work for destination learning, guest engagement, sponsor campaigns, or group activities during travel time.
Evaluations & Feedback
Collect structured feedback from guests during or after the tour. Measure satisfaction across guide performance, accommodation, partner experience, and improvement suggestions.
Partner & Sponsor Integration
Partners contribute useful content to specific tour moments without pulling guests away from the experience — creating a controlled, context-aware channel for venue information and promotion.
One platform. Four connected experiences.
Operate tours more professionally and consistently.
TraveLinker helps agencies prepare, standardize, and improve the tour experience before the group even starts traveling.
- ✓Manage tours from a web-based backend
- ✓Prepare itineraries, events, media, messages, quizzes, and evaluations
- ✓Assign guides and guest groups
- ✓Standardize guest communication
- ✓Support larger groups more efficiently
- ✓Collect structured feedback
- ✓Create a branded digital guest experience
- ✓Offer partners a structured engagement channel
Why not just use chat apps?
Chat apps are useful for casual communication, but they are not designed to manage tour operations.
Chat apps are useful — but they are not a tour operation system.
Designed for real situations during group travel
Before Departure
The guide sends a presence check. Guests confirm whether they are present, delayed, or need more time. The guide sees who is ready before the group moves.
Pinned Notes for Guests
Guides and tour operators pin important information — dress codes, local rules, safety reminders, or key instructions — so guests can refer back to them at any point during the tour.
Reminders with Location
Timed reminders are sent with the meeting point location attached. Guests get an alert before departure time and can open the map directly — no confusion about where or when to be.
Meeting Point Change
The guide sends an urgent alert with the new meeting point and location details. Guests receive a clear instruction instead of searching through chat messages.
Resort Arrival
Guests receive a welcome message and access to a venue Explorer page with maps, menus, services, and activities — the moment they arrive.
Interactive Destination Quiz
Guides launch a quiz tied to a visited site or cultural landmark. Guests participate directly from the app, turning a regular stop into an engaging, memorable experience.
Lost Guest Support
A guest who cannot find the group can contact the guide, share location, and receive support directly from the app — no panic, no searching.
In-App Call for Urgent Support
If a guest is running late, the guide can call them directly through the app — no need to exchange private numbers or be connected on any messaging platform beforehand.
End-of-Tour Feedback
The agency sends a structured evaluation form to collect ratings, comments, and improvement suggestions while the experience is still fresh.
Trusted by travel agencies across Southeast Asia
“TraveLinker changed how we coordinate our groups. No more lost messages and confused guests.”
Make every group tour easier to coordinate.
See how TraveLinker connects agencies, guides, guests, and partners from the first itinerary plan to the final guest feedback.